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Frequently Asked Questions

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Below is a list of Frequently Asked Questions related to the Coghead service. We will continue adding to this list as customers encounter questions.

For additional questions please take a look at the User Guide, post your question in the Forum or visit Live Support chat which is available between 9am-5pm Pacific time Mondays-Fridays.

Technical Requirements

  • What are the requirements for me to use Coghead?
  • What browsers are supported?
  • How do I improve the performance of my Application?

How Do I?

  • How do I change my password or other personal information?
  • How do I create a new Application?
  • How do I add a Collection tab?
  • How do I add a record?
  • How can I add or remove users from my Account?
  • How can I set permissions in my Application?
  • How do a put a piece of my Coghead Application into my webpage?

Support

  • I forgot my password, what do I do?
  • How does Coghead work?
  • Where should I go to get started building applications in Coghead?
  • Where can I learn how to use advanced Coghead features?
  • How do I submit a new Bug, Issue, Feedback or Question?
  • Where can I download tools such as the Excel Connector?
  • What do I do if I am having trouble downloading attachments in Coghead when using IE?

Billing

  • What membership packages are available for Coghead?
  • How do I upgrade my free trial account?
  • How do I customize my multi-user account?
  • How do I delete an account?

support

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